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Here are some frequently asked questions.

How do I cancel my subscription?

You can cancel your subscription at any time using the “subscriptions” tab in the menu above. From there you’ll have options to cancel, pause and resume your subscription. You can also update payment methods using the tabs above.

My password does not work?

The main issue here is incorrect typing. Passwords are case sensitive and often require upper and lowercase, numbers, symbols and special characters so make sure you’re typing your password in exactly. If you’re still hvaing trouble, hit the “lost your password?” button to reset.

Can I upgrade/downgrade my subscription?

Absolutely! You can upgrade to a bi-annual or annual subscription at any point and you can also downgrade from an annual to a monthly at any point. Once you do, your new subscription will take effect as soon as the time on the previous subscription has lapsed.

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